Statistics module for usage reports
The new Statistics feature in Portal Management enables portal admins to generate usage statistics showing popularity of news articles, most active teams and the most active users.
The portal admin navigates to this feature from userpanel > management tab > statistics tile
The screen below shows the 4 report options that can be generated. For eacht of these 4 reports the portal admin can select the period by selecting the start and end date.
If no start adn end date is entered the report uses all available data.
This report shows the number of times an article has been viewed. Note! It is possible there will be more “views” than “reads”. This is because “views” are not unique instances and a single user may view a news item multiple times.
This report provides an indication of the involvement per user per news item. You can sort by “NewsTitle” or “Name” to view the total “reads per news item” or “reads per user” respectively. If “Name” shows no values then the readconfimation belongs to a users that has been removed (we henerally advise not to remove users but instead deactivate them).
The score “TotalReads” shows the total number of read confirmations for a specific news item within a specific team. Because a user user can be a member of multiple teams that 1 user is counted in multiple “TotalReads” in teams. Generally you should regard this report as an indication of involvement of a team in you social intranet.
By sorting using “Logins” you will see which users log in often and which rarely. Note! this metric does not provide a definitive measure for involvement. A user who only uses the app is shown as a user who never logs in.